Introduction

AI-driven creativity and
productivity is predicted to add as much as $4.4 trillion annually to the global economy.

Introduction

Throughout the last few hundred years, the nature of work has changed dramatically several times. During the Industrial Revolution, work once done by hand was taken over by machines in factories. Since the start of the Information Age, work has centered around the access to and control of information. And now, we’re entering a new revolutionary era—one where artificial intelligence (AI) will dramatically impact how work gets done, again. The most promising and likely outcome of the AI revolution is that humans and AI will collaborate to produce better business outcomes faster than ever before. This explosion in AI-driven creativity and productivity is predicted to add trillions of dollars in value to the global economy—as much as $2.6 trillion to $4.4 trillion annually, according to McKinsey research.

In human-centered organizations, AI augments human capabilities and insights, while automating tasks cost effectively and in ways that support human creativity. Humans are essential to unleashing AI’s potential, and organizations must train their workforces to embrace AI, or risk falling behind in the market.

In workforce training, human-centered AI empowers course creators to rapidly create magical, high-quality learning experiences. However, training courses created by AI alone—without human involvement—are low quality, rife with inaccuracies, and lacking in instructional design principles. This is why human-centered AI is so critical.

This white paper offers organizations guidance on key best practices for harnessing the power of AI in workforce learning without falling prey to its risks.

Workforce training professionals and educators could see the greatest potential from AI—as much
as a $230 billion boost
in productivity.

AI inspires greater creativity and productivity

AI ignites creativity when its power is correctly harnessed, reports EY. Humans gain more time to focus on innovation, and benefit from new ways of collaborating and learning. They can also support and sharpen their decision making with the support of AI-driven analysis.

The positive impacts of this creativity boom include higher job satisfaction and more meaningful work resulting from fewer low-value repetitive tasks and more time for the collaborative work that fuels innovation. Generative AI and AI-related technologies have the potential to automate work activities that take 60% to 70% of employees’ time,
reports McKinsey.

McKinsey’s study of generative AI’s impact on productivity also found that educators and workforce training professionals could see some of the greatest potential positive change from AI—as much as a $230 billion boost in productivity.

As a human-centered organization, Articulate views AI as an accelerator of human creativity and productivity. AI is an amplifier of human ingenuity, not a replacement for humans. Our human-centered AI approach envisions AI systems as enhancers of human capabilities.

AI can provide inspiration, perform repetitive or low-value tasks, and ensure scalability, empowering course creators to engage in high-level creativity. Articulate’s commitment is to help our customers harness the power of AI as a creative partner, while upholding principles of transparency, equity, security, accuracy, and privacy.