A popular apparel retailer needed to train 1200 employees in 65 stores on a new POS system. The problem? Leadership needed staff to practice the highly detailed and complex system in a controlled environment to minimize errors on the floor.
With Articulate 360, the retailer created practical simulations. When the new POS launched, staff were ready to hit the ground running. The practice gave them the confidence to tackle complex orders in real-time. Orders shipped quickly, and both customers and associates were delighted.
